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Customer Service
Our customers are the foundation of our business. Bearofthemonth.com is committed to maintaining excellent customer service. If you are not sure of what to send please feel free to email us and we will be happy to help you in any way. Like our bears & outfits, our relationships are lasting! We welcome all our new customers as friends and guarantee complete satisfaction. All Bear pricing includes the shipping! Return and Refunds Policy If for any reason you are not satisfied with your Bear Of The Month, we will cheerfully accept its return within 10 days (not including return shipping), please email us for return instructions and address. Please carefully read the following requirements so that we may promptly credit your account (sorry, shipping is nonrefundable). All returns MUST include:
Orders returned without this information will not be credited, and the merchandise will not be shipped back.
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